I recently joined Universal fitness club at Panorama City by the corner of Roscoe and Van Nuys. It is walking distance to my house so the convenience is a big plus. Also they have a very reasonable monthly fee. If I paid the full year up front, I get 3 months extra and the total monthly cost will only be $19/month. That is definitely another plus for joining this gym. Also I checked out the inside and the machines are fairly new. It is basic. No frills and it is not a fancy facility complete with spa like wet areas. That did not matter to me. I am going there to lift weights and walk home after. I did not need a jacuzzi or steam room or sauna.
On my third visit to the gym at around 9 pm, I noticed that the temperature was very warm. I asked the front desk about it and they said the air was being fixed. Then 2 more visits at night after that, I noticed that it was still warm despite the air running. It was not as warm as that night when the air was broken but still warm. I mentioned it to the front desk. Nothing was done about it the subsequent visit. And then my most recent visit, the air was broken again and the gym felt like a sauna. The outside temperature was at least 10 degrees cooler than inside. Mind you this was summer time in So Cal and night temp were not that cool.
So I guess I get what I paid for. The monthly fee is indeed low but the customer service is poor. I feel the management is trying to save money by keeping the air running on low. If this gym is not so conveniently close to me that I could walk to it, I would have left it and pay for a more expensive gym that is comfortable to exercise and lift weight in.
Be warned!
Monday, July 27, 2015
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